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Hear every voice.
Improve every service.

Capture feedback from residents, families and staff. Turn every insight into tracked actions and evidence continuous improvement.

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Actions
From feedback this week · Maple House
Loop closing
Follow up with Mrs Fry's family
From a visit comment · 2 days ago
Overdue
Review evening meal choices
Recurring theme · 4 mentions
Open
Add a quiet activity slot, Maple unit
Evidence attached
Done
Trusted by care providers across the UK

The same loop, the value you need

Less spreadsheet, more listening

Collect resident, family and staff feedback in one place. Spot themes, assign actions, and build evidence of continuous improvement.

Capture feedback Assign actions Weekly overview
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Your service · this week
Review evening mealsOpen
Follow up with a familyOverdue
Add a quiet activity slotDone

One feedback loop, across the care you provide.

Viewee helps teams listen well, act clearly and show progress across residential care, domiciliary care and supported living.

Care homes

Keep every voice in view.

Bring resident, family and staff feedback together, with clear actions for the people who can make a difference.

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Domiciliary care

Stay connected beyond the service door.

Bring feedback from people supported at home, families and care teams into one clear view.

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Supported living

Make everyday feedback easier to act on.

Keep the people you support involved in the small changes that make life work better.

Explore supported living

Leading more than one service? Compare themes, actions and progress across locations, while keeping ownership with each local team.

Explore multi-site oversight

See what better follow-through can look like

A preview of how Viewee helps teams capture feedback, act sooner and build evidence of improvement.

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Care home
Provider logo
40%
faster resolution

Faster follow-up on feedback

Maple House reduced the time to action feedback.

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Built to fit care, not complicate it

A clearer feedback loop, without changing everything else.

Viewee gives teams one place to capture feedback, spot themes and follow through on action. Start with QR codes, links and exports, then connect Viewee more deeply as your needs grow.

Talk through your setup
Resident, family & staff feedback
Viewee
Themes, actions & exportable evidence

Start well, with the right support behind you.

We help you shape the feedback journeys that matter, prepare your team and get your first service live with confidence. From there, Viewee helps you learn what's working and where to focus next.

See the rollout plan
1Choose feedback journeys
2Set up your service
3Bring your team on board
4Review themes and act

Feedback should feel safe to share and simple to govern.

Viewee is designed to give the right people access to the right information, while helping residents, families and staff share feedback in the way that feels appropriate to them.

Explore our approach to security
Trust roadmap Status, not certifications
Role-based accessIn the product
Anonymous feedback optionsIn the product
Cyber EssentialsTargeting
ISO 27001Planned
UK data-hosting approachPlanned

Turn feedback into a clearer quality story.

Connect feedback to themes, actions and completion in one place. Viewee helps your team show what was heard, what changed and how improvement has been followed through. When CQC (or your national regulator) asks how feedback shapes your service, the record is ready to export.

See an evidence example
Feedback receivedTheme: MealtimesAction ownedFamily updatedImprovement completed
42
Feedback received
31
Actions completed
4
Open actions
31 of 31
Linked to feedback

Begin where the need is greatest.

Start with one service, one feedback journey or one team. Once the process is working well, bring the same visibility and follow-through across more services.

Explore multi-site oversight
Maple House1 service
3 servicesSame loop
12 servicesGroup view
Feedback Owned actions Progress & evidence

See Viewee with your own service.

Start free in minutes and see how feedback can become clearer action and visible progress across your service.

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